Frequently asked questions
How long will it take to get my bonnet?
Remember that our bonnets are 100% handmade. Therefore the shipping delay are different times to times depends on how many bonnets i have to make before yours. We try to have a delay on 1month but sometimes it can be delayed of to a couple of months.
How does the shipping work?
We always use tracked shipping with Postnord as shipping company. You can track your parcel on any tracking site. Remember that the delay of shipping can variegate due to holidays, weekends and so on.
How do I wash my bonnet?
1. Soft handwash. Water temperature max 20C and never rub or twist your bonnet. Why? The crystals, stones fall of, chain will brake, and cords can get ugly. Also, the fibres in the yarn take damage and loss it’s lustre. 2. Think of to never use washing detergent, only water.
How do I do if i want to custom order a bonnet?
Follow the steps on "Create my bonnet" page. Click up your e-mail and write what you wish for. Be meticulous when you write the steps and names on decorations.
You can ofcourse ask for prices in e-mail but if you see something similar on website, the price will be the same on your order.
You send a request email to firstname.lastname@example.org